Quick Jump
Who We Are & Why This Matters
We're Halvryon Forge Quint Architecture, based out of Vancouver, BC. Been designing buildings for years now, and we've learned that trust starts with transparency. When you reach out to us about a project - whether it's your dream home or a massive commercial development - you're sharing personal details. Sometimes it's just an email, other times it's property info, budgets, and plans.
This policy's here to explain what happens to that information. We're not selling your data to sketchy third parties or bombarding you with spam. That's just not how we roll.
What Information We Actually Collect
Alright, let's break down what we gather when you interact with us:
Basic Contact Stuff
- Name and phone number
- Email address
- Mailing address (if relevant)
- Company name (for commercial projects)
Project Details
- Property location info
- Project scope and requirements
- Budget ranges (approximate)
- Timeline expectations
Website Usage Data
- IP address and browser type
- Pages you visited
- Time spent on site
- Referral sources
Communication Records
- Email correspondence
- Phone call notes
- Meeting summaries
- Consultation requests
How We Use Your Information
Pretty straightforward, honestly. We use what you give us to:
Respond to Your Inquiries
When you reach out, we need your contact info to actually get back to you. Seems obvious, but gotta say it.
Develop Project Proposals
Can't design a building without knowing what you want or where it's gonna be. We use project details to create relevant proposals and estimates.
Maintain Client Relationships
We keep records of our conversations and project history. Makes it way easier when you call back six months later about that addition.
Improve Our Services
Website analytics help us figure out what info people actually care about. If everyone's checking out industrial projects, maybe we'll showcase more of that work.
Legal & Compliance Stuff
Sometimes we gotta keep records for legal reasons - contracts, permits, that sorta thing. It's just part of running a legitimate business.
Who We Share Your Data With (Spoiler: Not Many People)
Here's the deal - we're not in the business of selling your info. But there are a few scenarios where we might share it:
Project Collaborators
Sometimes we work with engineers, contractors, or consultants. They might need your contact info or project details to do their part. Everyone we work with signs confidentiality agreements though.
Service Providers
We use tools like email hosting, cloud storage, and analytics platforms. These companies might process your data but they're bound by their own privacy policies and can't use it for anything else.
Legal Requirements
If the government or courts require it, we'll comply with legal demands. Don't worry, this almost never happens in our line of work.
What we DON'T do: We don't sell your info to marketing lists, spam databases, or random third parties. That's a hard line for us.
Cookies & Technical Stuff
Yeah, we use cookies. Not the delicious kind unfortunately.
Essential Cookies
Keep the site functioning properly. Can't really turn these off.
Analytics Cookies
Help us understand how people use the site. Totally anonymous.
Preference Cookies
Remember your settings and choices for next time.
You can disable cookies in your browser settings, but it might make the site a bit wonky. Most browsers let you manage cookies pretty easily if you wanna tweak things.
Your Rights (Yes, You've Got 'Em)
Under Canadian privacy laws, you've got some solid rights when it comes to your personal info:
Access Your Data
Ask us what info we have about you. We'll show you everything.
Correct Mistakes
If we got something wrong, let us know and we'll fix it.
Delete Your Info
Want us to erase your data? We can do that (unless we legally need to keep it).
Export Your Data
Request a copy of your information in a usable format.
Withdraw Consent
Changed your mind? You can opt out of communications anytime.
File a Complaint
Not happy? Contact the Privacy Commissioner of Canada.
To exercise any of these rights, just shoot us an email at info@halvryonforgequint.info or give us a call. We'll get back to you within 30 days max.
How We Keep Your Data Safe
Security's a big deal for us. Here's what we do:
- All data transmission is encrypted (SSL/TLS protocols)
- Our servers are protected by firewalls and regular security audits
- Only authorized team members can access client information
- We use secure cloud storage with Canadian data residency
- Regular backups ensure we don't lose your project info
- Physical documents are stored in locked cabinets at our office
How Long We Keep Your Stuff
We don't hoard data forever. Here's our retention approach:
| Type of Information | Retention Period |
|---|---|
| Initial inquiries ( |